Have you completed your CANS-NY certification exam successfully and still can't access your UAS account to enter a CANS-NY completed report?
If the answer is "yes", you will need to email the CANS-NY helpdesk to assist you with completing your account settings.
See the directions below.
- Send an email to: firstname.lastname@example.org
- Enter in the subject line: "Please help linking to UAS".
- In the body of your email explain the situation:
- i.e. "Hello, I would like help to link my CANS-NY certification to the UAS"
- You will need to include:
- your full name as it appears on your account on www.TCOMtraining.com
- your work email address
- your username/ID for the NYS Health Commerce System - this is the key!
When your email is received by a CANS-NY coach, the HCS ID will be connected to your training account. Once this occurs, your certification status will be synced with UAS at midnight. You will have access to UAS the next day.