(Key Principle 5) Ratings Should Reflect the "WHAT" not the "WHY" July 31, 2023 17:51 Updated CANS-NY Principle #5: Ratings should reflect the "WHAT" not the "WHY" tip-sheet_what-not-why_2021.pdf 200 KB Download Related articles Strengths and Needs: Action Levels Explained The Action Levels New York DOH Resources Developing a Plan of Care (Key Principle 4, part 1) Consider Culture Before Determining Ratings