Department of Health (DOH) - Available Resources
• Home and Community-Based Services (HCBS) Related Questions
Email: BH.Transition@health.ny.gov
• Department of Health (DOH) Health Home Program
Contact Form: https://apps.health.ny.gov/pubpal/builder/email-health-homes
• DOH Health Home Provider Support Line
Call: 518-473-5569
• Medicaid Analytics Performance Portal (MAPP) Customer Care Center
Call: (518) 649-4335
Email: mapp-customercarecenter@cma.com
• Health Commerce System (HCS) Account Concerns/Questions: Commerce Accounts Management Unit (CAMU)
Call: 866-529-1890
• Uniform Assessment System – New York (UAS-NY) Support Desk
Email: uasny@health.ny.gov
Call: 518-408-1021, option 1. (Monday – Friday. 8:30 AM – 12:00 PM, 1:00 PM – 4:00 PM)
• Heather Allen, DOH
Email: heather.allen@health.ny.gov